Privacy Policy

Privacy of your information

 

At CPVDen.com, we appreciate that your privacy is extremely important to you. With this in mind, we have put in place a number of measures to ensure that any personal data we obtain from you as a result of visiting this website is processed and maintained in accordance with accepted principles of good information handling and also in accordance with the Data Protection Act 1998.

 

This statement provides you with details of the type of information we may hold about you, how we obtain and use any information and how we protect your privacy.

 

Obtaining information

 

You are free to browse the website www.CPVDen.com without providing any personal or any other information whatsoever.

If however you wish to apply for any of our products and/or services then it will be necessary for us to collect information about you in order that we may consider your application further. From what you do on our site: This can show us for example which elements of the website you use most and least.

 

Use of Collected information

 

The information we collect about you will be recorded electronically and may be used in the following ways:

 

  • To contact you in connection with your enquiry.
  • To extract certain information for the purpose of generating statistics for our own internal purposes - it will not however be possible to identify individuals from these statistics.
  • To update our website to better meet our clients needs in the future.

 

Sometimes we'll share your information with carefully selected third parties outside CPVDen.com Ltd.

  • To provide you with information about special promotions and offers. If you have given your consent by choosing not to opt out, we may share some of your information with carefully selected third parties so that they can provide you with information about products and services that may be of interest to you.
  • To protect CPVDen.com Ltd or others. We may share your information with third parties when we believe it is necessary to comply with the law or protect our or another person's rights, property, or safety. This includes exchanging information with third parties to protect against fraud and reduce payment risks.

We will only deal with third parties that we trust to act in our customers' best interests and who treat our customers' information with the same stringent controls that we apply ourselves.

Methods of Contact

Unless you have advised us to the contrary, both we and any other third party referred to above may contact you by telephone, letter, e-mail or fax.

How Long Do We Keep Your Information?

How long we keep your information for depends on the basis on which it was provided and also on whether or not you have opted out either on the application form or at a subsequent time.

Generally however:

  • We will keep the information that is necessary to enable us to provide you with a service that you have requested through this website for as long as it takes us to provide that service.
  • We will keep your contact details for as long as we have your consent to send you marketing information and/or pass your contact details to third parties.
  • We will keep records of any transactions you enter into on this website for a minimum of six years. This is so that we can respond to any complaints or disputes that arise in that period.
  • We will keep other information about you if it is necessary for us to do so to comply with the law.

Your Consent and Rights of Access

We will only collect and store information about you, with your consent. You give us your consent by choosing to opt in or out on the application form and also by reading and acknowledging that you have read the "Declaration" and also "Disclosure and Use of Information" sections of the application form. You can change your mind and remove or add your consent at any time.

You have the right of access to your personal records or other information that CPVDen.com Ltd holds about you. The charge for this service is $10 for each request.

If any data or information we hold about you is inaccurate or out of date then please let us know and this will be corrected immediately.

Security and Confidentiality

Appreciating that both privacy and security of your information is of the utmost importance, CPVDen.com Ltd have implemented technology and security policies, rules and measures to protect the personal information we hold about you.

We protect your information by:

  • Utilising an encryption and authentication process to protect our online services. This process ensures that information is scrambled before it is transmitted so that it remains private even if it is intercepted.
  • Ensuring that your information is kept securely in our databases and offices. We only allow our employees and trusted contractors access to your information, and then only if they need it for a specific authorised task. The computers on which we store your information are kept in a secure environment.
  • Ensuring that we only pass your personal data to third parties where security and confidentiality is assured.

We will take all reasonable steps to protect your information, but data can never be guaranteed 100% secure. Please note that we will not be liable for any breach of security unless we have been negligent.

Cookies

"We may use third-party advertising companies to serve ads on our behalf. These companies may employ cookies and action tags (also known as single pixel gifs or web beacons) to measure advertising effectiveness. Any information that these third parties collect via cookies and action tags is completely anonymous. If you would like more information about this practice and your choices, click here."

Links to other sites

This website may from time to time include links to other sites. We make every effort to provide links to high quality, reputable sites but we're not responsible for their privacy practices or, site content, or the services they offer.

Telephone Calls

If you call any of the telephone numbers quoted on this website we may record your call. These recordings are used for training and quality control purposes to ensure that we continuously monitor and improve our customer service standards.

Aggregated Information

We use aggregated customer information to help us understand how our website is performing commercially and what we can do to improve performance. We may provide this information to other companies, such as third party advertisers. This information does NOT include any personal details that can be used to identify individuals.

Children

CPVDen.com Ltd do not knowingly collect data on or from children.

What this Privacy Policy does not cover

This policy does not apply to the practices of companies CPVDen.com Ltd does not own or control, or to people CPVDen.com Ltd does not employ or manage.

Changes in this Privacy Policy

CPVDen.com Ltd may amend this privacy policy from time to time. If any amendments are made then a notice will be posted on this website. This privacy policy was last updated on April 2, 2010.